Refund Policy

We have the most simple and uncomplicated refund policy. Refund can be claimed in case the shipment is misplaced or is being sent in a damaged condition. Genericwellness.com makes it sure that our customers does not face any kind of difficulty in their request for a payback in below mentioned situation.

Our easy refund policy will help you to understand the whole process of compensation.

In case the wrong product is being shipped to you by genericwellness.com then we will re-ship the product for free or else repay the whole amount of the product.

If you get damaged parcel and it is because of our fault then we reship the product or reimburse the entire amount.
We always make sure the product is delivered to our customer’s doorstep in the least possible span of time. But if they are not delivered on time then we re-ship the order once again or else refund the money. This refund is being calculated on the type of shipment that you have chosen.

The customers can cancel their orders within 24 hours after placing the order.

All the refund will be made at the customer’s credit card bank account.

The refund that is being made on the customer’s credit card bank account will be reflected in the statement within 10-15 days.

The order is traceable in case you have opted for express shipment method. In case the product don’t get delivered to you in the expected time limitation then you can ask for tracking your order and if the delay is from our side then we shall re-ship the order for free of cost or refund the money provided you have the order number provided by genericwellness.com.

Disclaimer

Genericwellness.com is an online pharmacy which is meant to provide you genuine and authentic drugs with best quality and that too at a low cost. We are simply distributors of medicines and we do not intend to prescribe or suggest any other kind of medication for treating any kind of health disorder. The content that is displayed on the website is solely for informational purpose only. This data should not be used for any kind of diagnosis, treatment or cure of any kind of health problem or suggest any medication based on the information given over here. The customer is solely responsible for any kind of benefit or side effect that will occur due to the consumption of the medication.

All the medications are being shipped within the promised period. But if in case if the shipment gets delayed due to our fault then we compensate for that. For quick and prompt delivery of the products, it is mandatory that the customer must provide their address accurately. The personal details of the customers like credit card and mobile number is kept completely confidential and is not at all shared with any kind of third party.

Cancellation of the order can be done within 24 hours of order placement. In case the product is dispatched already, then cancellation is not possible at all. The availability of the product and cost of it is subject to change without giving any prior notice. We are not responsible for the wrong delivery of the parcel in case the customer has not provided us with the correct address.