All the orders are being processed within a span of 24 hours after placing the order. Our customers can even place their order on any given holiday and also on Saturday and Sunday. But the shipment of the orders will be carried out on the next business day. After the product is being shipped, we inform our customers about the same by the medium of email which contains the tracking code as well as other data about the product. There are two types of shipment options that are available with us. Post registered and express shipment. Post registered one takes about 21 business days for delivery of product whereas as express one requires 8 to 10 days.
Our motto is delivering the ordered product within the time span that is promised. This is the reason that there is no delay in making the shipment of the medicines to you. By any chance if you don’t get the delivery of the medications in that case you can claim for a total refund of the order as per our refund policy. We are the pioneer in express shipping all across the globe. This becomes possible as our customers provide us with the accurate shipping address. The below mentioned points explains how we ship the products accurately to our customers.
Each and every product that is being shipped by genericwellness.com has tracking code with them. The code is being delivered to customers via mail after the order is being shipped.
Only P.O box numbers will not be entertained. The whole physical address will be required.
Any order that values above $250 shall be sent through express shipment and this would be free of charge.
We won’t take any kind of responsibility for shipping the medicines to the wrong address and for that reason we ask our customers to double check the addresses given by them.
Only after getting a final verification from the customers the shipping will be done. An email is being sent to the customers once the product is shipped.
The customers can contact us through email or the toll free number that is given on the site.